A woman of Oriental heritage appearing to be in her mid thirties. She had black hair, reaching just below her shoulders with bangs that parted in the middle, ending just below her eyes. She had gray eyes, with a tired but calm look. The look of her clothing suggests that she was a commoner.
She appeared to be a kind and loving mother, holding value in keeping with tradition. When her and Mikasa's lives were threatened, she quickly turned into a fierce mother, trying to do whatever was necessary to protect Mikasa.
While waiting for Dr. Jaeger to arrive, she taught Mikasa a stitching technique used by their family, telling her that she would soon pass it on to her own children. Which prompted Mikasa to ask her about where babies came from.
After hearing someone knock, her husband went to open the door assuming it was Dr. Jaeger. It turned out it was not him, but a group of human traffickers who intended to sell both her and her daughter on the black market. Her husband was quickly killed by them at their door. Worried for her daughter's safety, she placed herself between the intruders and her daughter. She attempted to fight back, but was unintentionally killed by one of the men.
- Mikasa Ackermann - Her only child, she was able to pass on her clan's stitching technique. She lost her life trying to protect Mikasa from human traffickers.
- Mr. Ackermann - Her loving husband, together they lived a simple life with their daughter in their cabin in the woods.
- Grisha Jaeger - Their trusted doctor who was willing to make the trip to their home for examinations.